Terumo encourages Associates to raise concerns related to workplace integrity and has adopted a program to ensure they feel comfortable asking questions and reporting misconduct. Associates can at any time approach their Manager, their Manager’s Manager, the Human Resources Department or the Legal and Compliance Department. In addition, if an Associate is uncomfortable with any of these reporting pathways or prefers to remain anonymous, they may report their concerns via the Integrity Compliance Hotline or the Integrity Compliance Website.
Associates can call the toll-free Hotline number 24/7, every day of the year. The phone line is independently managed by a third-party vendor, supports multiple languages and provides professional operators to help employees describe their concerns. The calls are confidential and the caller can choose to remain anonymous and not to disclose their personal information. Associates may also report their concerns online through a designated website, also hosted and managed by a professional third-party vendor. As with the Hotline, reports submitted through the website will be kept confidential and Associates can choose to remain anonymous.
The Integrity Compliance Hotline can be accessed at: 1-800-205-6545 (Canada) or 1-800-261-9347 (U.S.).
The Integrity Compliance Website can be accessed at: www.terumointegrity.com